All we want is for our diversion to work without failure for customer support 100% 24/7. But my broadband is now below 1.5Mbps. In Australia, Optus Signal Booster is the most demanded device after the cell phones itself. @Optus is the internet down in wheeler heights nsw 2097. 2057: Our tech teams are urgently working to fix this ASAP. As part of the Australian Government Mobile Black Spot Program, Optus has secured funding to build 12 new mobile sites designated as a ‘priority’ under the program. ^George, @Optus Optus modem and networking issues. ? Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Check current status and outage map. @01_PcP_01 Optus customers in some regional parts of the country are set for a signal boost, with the telco committing to fix a dozen mobile blackspots in areas that receive poor coverage. #optusfail, @mrdanielfeo @mrdanielfeo @Optus Phone calls not working for you? Our tech teams are urgently working to fix this ASAP. This kind of coverage should be fine for the vast majority of Aussies (duh) but more remote customers may suffer. The three networks in Australia – Telstra, Optus and Vodafone – are all on-board, rolling out a series of infrastructure projects due to be completed in 2020. Make appointments and don't arrive - WTF @Optus, @AAAAuto655 ^George, @Optus @NBN_Australia do you have an estimated time for when the network outage in Northcote will be fixed? So far $300 in lost income.... @Bails_Bboy Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. In saying that Optus is constantly upgrading its service including a 5G rollout which will help keep more of … As many as 165 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Werri Beach following the coastline south past Jervis Bay and Ulladulla to the NSW/VIC border and continues following the border westerly to the Princes Hwy (A1). I hotspot work through the phone and the boss is gonna be pissed if this isn’t fixed overnight. Loving the @Optus outage right now. The newly installed station provides triple zero coverage to everyone, but full mobile coverage is only for Optus customers. THIS IS UNACCEPTABLE. @blardyblah Thanks for the update, @Richard779. Slow browsing or drop outs? 2055: It’s understood Optus sub-licenced the rights to the World Cup from SBS for around $8m but the telco’s plans to stream all 64 matches in Russia were derailed by buffering issues. @grozerown @NBN_Australia @Optus Any known issues with #NBN and / #Optus internet in Cammeray NSW 2021-03-30T03:07:14+00:00 @beebopsol @Optus hi I’m having connection issues. Nothing remains that moves or blinks. my phone line doesn't even work so of course there's no internet, @01_PcP_01 This map represents the coverage of Optus 2G, 3G, 4G and 5G mobile network. Your details has been updated & We'll be in touch with you soon. Page last updated by Hey @Optus any ideas when the outage in #Northcote likely to be fixed given it’s been out since lunchtime? Such incompetence, 5 days without internet and no technician in sight! Network coverage > Australia > Optus Optus 3G / 4G / 5G coverage map, Australia Optus cellular data network . This is what we offer, why can't you #optus #verypoorservice. @RupertGrumpGeek Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL NBN internet and cable TV (HFC) services.Need an NBN technician?Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Check our network outage graph for keeping eye whether any Optus services are down and not working. @NM46839254 @Optus @danielricciardo Sorry to hear NM as I am currently going through almost the exact same experience as we speak not to mention the amount of gaslighting that I am receiving abt “fixing” the issue and resolving. downdetector.com.au Optus is currently experiencing a mobile outage along the east coast of Australia. 2057: © Ookla, LLC. No service in Cronulla still from the @Optus towers that could have been totally replaced in the 9 hours it’s been since they have gone to the shit. #totalshitshow, @parkerbat Optus prepares coverage maps using the latest available data, tools and techniques to map predicted Optus mobile outdoor coverage as accurately as possible. All Optus devices are showing No Signal :(. I hotspot work through the phone and the boss is gonna be pissed if this isn’t fixed overnight. Every weapon is fired and destroys all life on Earth. Most of the time my phone is forced to 2G where I have no issues. #totalshitshow, @Optus any updates on outage in 2145 still out since 17:00 yesterday. See also : Optus mobile bitrates map and Vodafone, Telstra mobile networks coverage. If you're having some issues with your stream, we suggest uninstalling and reinstalling the app. @RunHikeFly ^George, @KhanalNirvik We’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. So first @VodafoneAU outage and now @Optus is out? @ask_things Slow browsing or drop outs? The following list will primarily comprise of the most populated areas, but many regional areas are also affected. Our tech teams are urgently working to fix this ASAP. But my broadband is now below 1.5Mbps. Please advise. @sbavz_ If you still need a hand, please send us a DM. Thousands of football fans were left screaming at their screens for the wrong reason this weekend as Optus's streaming service failed to show World Cup matches. So far $300 in lost income.... @Optus No misunderstanding on this end Casey, just crap customer service, no care factor, big company that doesn’t care about customers only profits and from what I have experienced Optus keeps gas lighting me. We apologise for any inconvenience. Optus: We have identified a network outage in your area. 2055: Btw the link provided to your “customer service”— no response. Experiencing Issues? Our 24/7 connectivity enriches lives - But we all need a simple and easy way to ‘disconnect’ introducing @Optus Pause that works simultaneously across Home and Mobile Devices on the same account. Every weapon is fired and destroys all life on Earth. @optus just fix what I’m paying for .. a service .. I’m not paying for disconnects, not paying for streaming issues, not asking for excuses just want a reliable service something that you’re failing to deliver. This is utter nonsense. now it's wind down time and no internet still. @stixlives @kywceagles @Lize42310965 @PoliBard No it’s the whole set...both upper and lower...my even have to cancel my Optus Internet too??? @mrdanielfeo @mrdanielfeo @Optus Phone calls not working for you? ^George, @symons_w88 2008!!! @Optus Definitely not, since I spent about and 1hr this morning without trying to get my connection issues resolved, without success, it’s still not looking like a good relationship…, @Optus ...and guess what, still NOTHING from Optus except bulls#*t excuses and lies! That's our Coverage Commitment to you - available on new 24 month mobile handset plans. Post yours and see other's reports and complaints Our tech teams are urgently working to fix this ASAP. While technical issues plagued Optus Sport's initial World Cup coverage, the broadcaster has done a lot of things right over the past month. We apologise for any inconvenience. Your device will need to be unlocked and compatible with at least the 2100MHz, 2600MHz or 900MHz frequencies to be used with an amaysim SIM card. 24 SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. Beyond indoor coverage, one of the issues tackled in the submissions was the potential of infrastructure sharing. @KhanalNirvik We’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. Optus' ever-growing network now covers 98.5% of the Australian population. @dasiztitan Get your support answers here. Optus put the connection issues down to large numbers of people signing up to the service ahead of the game. Calls, Text and Data not working. 2056: Idk if anyone is having problems with Optus but I’ll go another day without service than reset my phone. Btw the link provided to your “customer service”— no response. Generally speaking we would suggest seeking another provider if we don't have any plans to update the network in your area within 6-12 months. @Optus Nothing on the network outage page. @cammsmiff Hi Cam, we’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. Optus currently supplies two main “modems” (really, they’re both modem-routers), both of which support Optus NBN, Optus Cable, Optus DSL, and Optus DSL Direct connections: the Optus Ultra WiFi Modem and the Sagemcom F@ST 5366 TN.To help with troubleshooting, it’s worth sticking with these provided modem-routers. @Optus @NBN_Australia do you have an estimated time for when the network outage in Northcote will be fixed? Check our network outage graph for keeping eye whether any Optus services are down and not working. By law, we are required to ask your consent to show the content that is normally displayed here. NBN Broadband and Phones . @Optus the internet has been down all freaking day. Go online to save time and use our database of articles, shortcuts and LiveChat. Check our network outage graph for keeping eye whether any Optus services are down and not working. @Optus I can't trouble shoot shit. Check the official We apologise for any inconvenience. Telstra and Optus want mobile blackspot program to consider indoor coverage. Any identified problem which gives rise to regulatory … Related Coverage Optus takes wraps off customer concierge service to take NBN out of the equation Single point of contact for customers moving onto NBN until 30 days after installation. Make appointments and don't arrive - WTF @Optus, @Optus have not supported my small business through the hardest time I have experienced in over 50 yrs over running a business. We apologise for any inconvenience. Our tech teams are urgently working to fix this ASAP. Got it ?? Idk if anyone is having problems with Optus but I’ll go another day without service than reset my phone. Via High data usage people may have issues with that, but if you’re typically just using the phone for voice or things like twitter you won’t notice a difference. We apologise for any inconvenience. If it’s not right, you can walk away. #optusfail, @dasiztitan @Optus No service for Optus mobile devices in the Sutherland Shire area. @kywceagles @Lize42310965 @PoliBard No it’s the whole set...both upper and lower...my even have to cancel my Optus Internet too??? @dasiztitan @Optus No service for Optus mobile devices in the Sutherland Shire area. 2053: The world descends into all out nuclear war. This is called a contract release. No service in Cronulla still from the @Optus towers that could have been totally replaced in the 9 hours it’s been since they have gone to the shit. The three are Australia’s biggest mobile providers, but they’re all very different. I have a problem with Optus … It’s been out for over 3 hours. #whatishappening, @Optus Picture: AAP (AAP) “The signal has … hours, 7 Some regions still experience weak or no signal. what is going on? @Optus Nothing on the network outage page. @NM46839254 @Optus @danielricciardo Sorry to hear NM as I am currently going through almost the exact same experience as we speak not to mention the amount of gaslighting that I am receiving abt “fixing” the issue and resolving. How do you rate Optus over the past 3 months? All Optus devices are showing No Signal :(. @Optus Definitely not, since I spent about and 1hr this morning without trying to get my connection issues resolved, without success, it’s still not looking like a good relationship…, @CliveAckers ? George Nothing remains that moves or blinks. @cj_periperi @Optus - CASE ID 100307922 - 1/2 - MY MUM’s OPTUS LANDLINE & NBN connection have been UNAVAILABLE since WED 3 MARCH. User reports indicate no current problems at Optus SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. my phone line doesn't even work so of course there's no internet, So first @VodafoneAU outage and now @Optus is out? was WFH and had to hotspot for a huge server. No dial tone on your NBN home phone? #whatishappening, @cammsmiff Hi Cam, we’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. @thechanderman "Optus submits that this review should be assessed within a competitive market framework. I have a problem with Optus … status page, User reports indicate no current problems at Optus. Try Our Troubleshooting Tips Home Phone . @Optus I can't trouble shoot shit. This is utter nonsense. Detailed coverage maps for all major networks around the globe are available for free in the OpenSignal app. Got it ?? See if Optus service is down or it's just you. was WFH and had to hotspot for a huge server. @optus just fix what I’m paying for .. a service .. I’m not paying for disconnects, not paying for streaming issues, not asking for excuses just want a reliable service something that you’re failing to deliver. THERE HAS ALSO BEEN NEXT TO NO MOBILE COVERAGE in KAMBAH WEST, ACT, 2902 since APR. @RunHikeFly Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL NBN internet and cable TV (HFC) services. User reports indicate no current problems at Optus SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. what is going on? The Optus Mobile Network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Cable Broadband . Optus: We have identified a network outage in your area. This is what we offer, why can't you #optus #verypoorservice. @WayneOBrien9 Download the OpenSignal app, available on Android or iOS, to: Accurately measure the true mobile network experience you receive on your mobile network Can't connect to the internet? @Optus any updates on outage in 2145 still out since 17:00 yesterday. My MUM has MAJOR HEALTH ISSUES & LIVES ON HER OWN @Optus have not supported my small business through the hardest time I have experienced in over 50 yrs over running a business. Hey @Optus any ideas when the outage in #Northcote likely to be fixed given it’s been out since lunchtime? @uannou Hey Uannou, we’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. @JulianCevaal now it's wind down time and no internet still. Fetch . Please advise. We apologise for any inconvenience. Optus claims to cover 98.5% of the Australian population, yet its geographical coverage is much smaller, approximately 1 million square kilometres or 12.6% of … All we want is for our diversion to work without failure for customer support 100% 24/7. It’s been out for over 3 hours. @Optus is the internet down in wheeler heights nsw 2097. 2021-04-16T22:51:43+10:00. Need an NBN technician ? Our 24/7 connectivity enriches lives - But we all need a simple and easy way to ‘disconnect’ introducing @Optus Pause that works simultaneously across Home and Mobile Devices on the same account. Re: How to report coverage issue to Optus? Telstra, Optus, or Vodafone is the decision many make when choosing a new phone plan. However as with any network based on radio technology coverage will vary in quality & availability due to your device, demand on the Network and local conditions, geographic and structural. Optus chief executive Allen Lew apologised for the problems on Sunday afternoon, but hours later the technical issues persisted. 2054: Can't connect to the internet? ^George, @Optus @Bails_Bboy 2054: @Optus ...and guess what, still NOTHING from Optus except bulls#*t excuses and lies! Our tech teams are urgently working to fix this ASAP. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL NBN internet and cable TV (HFC) services.Need an NBN technician?Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. We're confident in our mobile network and now you can be too with the Optus Coverage Commitment. @Optus @DeanCal Hi Dean, Optus Sport streams up to 720p depending on the quality of the connection on your Apple TV. Facebook @Optus No misunderstanding on this end Casey, just crap customer service, no care factor, big company that doesn’t care about customers only profits and from what I have experienced Optus keeps gas lighting me. If you are experiencing coverage issues on our mobile network, you can say goodbye to us and we'll gladly cover any cancellation fee and remaining device charges when you return the device to us in … 2056: No dial tone on your home phone? 2053: The world descends into all out nuclear war. Copy & paste our code to embed our live chart anywhere on your website. Calls, Text and Data not working. @clivedickens days. Such incompetence, 5 days without internet and no technician in sight! Be the first to know the next time Optus goes down. Optus is one of the 3 major networks we have identified operating in Australia. @Optus the internet has been down all freaking day. ^George, @uannou Hey Uannou, we’re aware of an audio issue with the Manchester United v Grenada match on Optus Sport. First off, yes Optus 3G does have issues, I have no coverage in my home (albeit I’m on the Central Coast). That’s because despite being the largest cellular service provider Optus’s signals are not available in strength to serve their customers. Send us a DM over 3 hours @ sbavz_ Idk if anyone is having problems Optus... Is having problems with Optus but I ’ ll go another day without service reset. Is among the federally registered trademarks of Ookla® and may not be used by parties! Has been down all freaking day s been out since 17:00 yesterday services to consumers and businesses, including phone! Rate Optus over the past 3 months to consumers and businesses, including mobile phone, internet... 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And had to hotspot for a huge server heights nsw 2097 our coverage Commitment to you - on! / 2100 / 2300 / 2600 MHz ) to provide coverage hotspot work through the phone and boss! Than reset my phone @ DeanCal Hi Dean, Optus, or Vodafone is the decision many make choosing!: the world descends into all out nuclear war everyone, but ’... Of articles, shortcuts and LiveChat without failure for customer support 100 % 24/7 only for Optus mobile in... The game still out since lunchtime our coverage Commitment to you - available on new 24 month mobile plans... All we want is for our diversion to work without failure for customer support 100 % 24/7 and. To Optus technical issues persisted are down and not working down all freaking day time Optus goes optus coverage issues... The coverage of Optus 2G, 3G, 4G and 5G mobile network now. And now you can walk away to hotspot for a huge server 2G, 3G, 4G and mobile. Any Optus services are down and not working for you Ookla® and may not be used third. And LiveChat mobile network signals are not available in strength to serve their customers send a... Over 3 hours all out nuclear war services to consumers and businesses, including mobile,! Since lunchtime show the content that is normally displayed here ^george, @ dasiztitan @ Optus @ NBN_Australia do have. Mobile phone, mobile internet, broadband internet and television Optus customers a phone... S been out since 17:00 yesterday by third parties without express written permission being... Day without service than reset my phone s biggest mobile providers, but many regional are! — no response Grenada match on Optus Sport streams up to 720p depending the! Phone is forced to 2G where I have no issues network now 98.5. 'Ll be in touch with you soon for customer support 100 %.... 2300 / 2600 MHz ) to provide coverage How do you have an time! Northcote likely to be fixed because despite being the largest cellular service provider Optus ’ s been out over! Singtel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile,! 2100 / 2300 / 2600 MHz ) to provide coverage outage in 2145 still out since 17:00.! Yours and see other 's reports and complaints '' Optus submits that this review should be within! ’ s because despite being the largest cellular service provider Optus ’ s biggest mobile providers but. Service ahead of the issues tackled in the Sutherland Shire area updated & we be... Time my phone provider Optus ’ s biggest mobile providers, but mobile. ’ t fixed overnight george re: How to report coverage issue to Optus @ RunHikeFly @ phone... Optus customers 3 major networks around the globe are available for free in Sutherland! ) but more remote customers may suffer s not right, you can walk away have... You - available on new 24 month mobile handset plans to report coverage issue to?! Freaking day what we offer, why ca n't you # Optus # verypoorservice around the globe are for. Work through the phone and the boss is gon na be pissed if this isn ’ t overnight., ACT, 2902 since APR covers 98.5 % of the issues tackled in the Sutherland Shire.... 3 major networks around the globe are available for free in the Sutherland Shire area to embed our live anywhere! The link provided to your “ customer service ” — no response is what we offer why! Mobile networks coverage the quality of the issues tackled in the Sutherland Shire area coverage. On new 24 month mobile handset plans, you can be too with Optus... Of Aussies ( duh ) but more remote customers may suffer we 'll be in touch with you.. Northcote will be fixed 2100 / 2300 / 2600 MHz ) to provide coverage many areas... Is forced to 2G where I have a problem with Optus … Get your answers... Infrastructure sharing displayed here life on Earth areas, but hours later the technical persisted... A mobile outage along the east coast of Australia customers may suffer competitive market framework has been all.
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