Re: New Optus NBN FTP Connection Horrible Thanks for giving those a try @mikeyjamess2, being a public forum we are unable to access your account or discuss the service details. — Optus (@Optus) February 7, 2021 “…we’re aware of an issue impacting NBN services for some of our NSW customers, fault ref: 23516156. Get nbn from your existing Optus broadband plan and enjoy unlimited data, flexible speed packs and great entertainment for the whole family. Compare Optus NBN plans here Optus has two basic plans on offer, falling into the NBN50 and NBN100 speed tiers. The NBN 50 plan will set you back $79 per month for the first 12 months you’re with Optus, before bumping up to $85 per month after the discount period ends. the Optus nbn service installed and be over 18 years of age. service and are not tested by us or supported on Optus nbn. Optus CEO Kelly Bayer Rosmarin, who started the top job on April 1, took a thinly veiled swipe at NBN Co for its weak service level agreements. Check out our interactive guides and learn how to understand and use the features of your device. I'm now thinking I'd better cancel it quickly before they start charging for Optus Local and Long Distance Fair Go and Optus Internet Acceptable Use Policy apply. Optus isn’t the first telco to offer congestion-free plans. It's important to note that there are many possible causes for sub-standard NBN speeds. two technicians (one Optus, one nbn ) to install the service. Since then I have a phone that does not work. very annoying to be paying … Optus modem and networking issues Optus currently supplies two main “modems” (really, they’re both modem-routers), both of which support Optus NBN, Optus Cable, Optus DSL, and Optus DSL Direct connections: the Optus Ultra WiFi Modem and the Sagemcom F@ST 5366 TN. Optus has hit out at the government’s management of the NBN as speculation swirls about Telstra’s ambitions to take over the publicly owned broadband network. Not that the NBN means all RSPs are now pretty much equal in providing an internet service so do look around as there are lots of good options (Optus being one of them). This hasn't happened? The Fetch boxes can be replaced with ones that you own for $299 direct from FetchTV. Optus NBN plans Optus has a range of NBN plans on offer 2.To find one that suits your needs, it’s best to first think about how you use the internet at home. Interestingly, the new modem, called the Optus Ultra WiFi Modem with 4G backup, is being offered to new and re-contracting customers who sign up to an eligible NBN plan. Search for your device or check out one of our most popular devices below. Aussie Broadband did the same a few months back, as did Telstra last year. This plan is for a stand-alone Fixed Broadband service supplied using the Optus nbn network. Service Description The Optus Internet Everyday plan (month to month) comes with unlimited data, Optus Sport and the Optus Ultra WiFi modem with 4G back up. This plan is for a stand-alone Fixed Broadband service that may be supplied using Optus Cable, nbn or Optus Direct Service (ADSL2+) networks. Stick with Optus’ Internet Everyday plans if you don’t require a Fetch entertainment pack, or move to an Entertainer Lite or Entertainer plan if you’d like to include a Fetch Mini or Fetch Mighty with your service. I agreed, no worries that’s fine sign me up. If you're on an Optus NBN plan and the speeds reported by our test don't bear any similarity to the speeds discussed above, contact Optus to discuss possible solutions. The Optus Internet Everyday plan also has the option of bundling a Fixed Telephone and/or Fetch service. NBN Speed 50Mbps typical evening speed (7-11pm) is subject to Re: High ping at night from Optus NBN. With this speed increase, these plans now offer some of the best value plans on the market, with its NBN 100 plan now standing toe-to-toe with Telstra and Optus. Optus’ core NBN range now includes six options, including new Entertainer Lite NBN 50 and NBN 100 packages with a bundled-in Fetch Mini. I called up a tech contact of mine from Optus and he and NBN technician Steve were included in my conversation so he could explain what needed to be done. Again, Optus provides the cheapest premium NBN pricing when compared to Telstra, with plans starting at $95 per month for NBN 100/20 speeds. Due to a fibre break near our Mascot exchange, some people may be experiencing issues accessing Optus.com.au.Technicians are working to restore site access as … Optus projects typical evening speeds of 100Mbps at this speed tier, and will again You should contact your device supplier to find out if your device will work before connecting to the nbn. However if you could please send a message to our Technical Teams on the Optus App - we will be able to run some closer checks on your connection and network status The NBN … For me to connect the modem in my office it would require the telephone line being brought back down from the Optus box back down to the Telstra box closer to the ground. I'm an Optus NBN customer, Call drops saying NBN team operational hrs from 8am to 7pm. Optus' new NBN plans make it easier to blanket your home with WiFi. Messaging in My Optus app hasn't worked for me for over 24 hours. havnig the same issue, 110mbps during the day 7ms ping 38 upload mbps, then around 6pm onwards, 40mbps down, 20mbps up and 200-300ms ping and games become unplayable. Optus technical support contact number For residential tech support with mobile phones, NBN, and home phone issues contact 131 344, which is available 24/7, 365 … In addition to a WiFi extender, both plans also include Optus' Ultra WiFi modem with 4G backup, a Fetch Mini with a three-month free upgrade to the Ultimate channel pack, and an Optus Sport subscription. I can't use my new NBN because they haven't sent the modem. You can throw in Fetch TV bundles on top of … After contacting optus to set up nbn the gentlemen on the phone offered me a different plan for my mobile. SERVICEABILITY: Optus phone and broadband on NBN is only available in selected areas at premises which can be physically connected to the Optus network over the NBN. PS You should normally be assigned an Optus NBN Concierge as a one stop contact point. For nbn services, if you’re in a new development and not already connected to the nbn , nbn Co may charge $300 to connect your premises to the nbn … Optus Premium NBN 100 For premium (NBN 100/20) speeds with Optus, expect to pay from $95 per month for standalone broadband. There's just no one there. $22 Phone Plan (nbn ) Plan ID: 1391448 Usage Types Amount (inc. GST) Included in your monthly fee? There is no way you can contact anyother technical team after 7pm AEST. Macquarie Telecom to switch mobile services from Telstra to Optus NBN Co wants a public test of how well it matches up with 5G NBN Co asked by Telstra, Vocus and Optus … The Optus Internet Ultimate plan The Optus Internet Ultimate plan comes included with Optus WiFi Secure™, as well as the option of bundling a Fixed Telephone and/or Fetch services. You should contact your device supplier to find out if your device will work before connecting to the nbn network. 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